At Isadore, we take great care in delivering your cakes, chocolates, and gourmet treats in perfect condition. Please read our shipping policy below to understand how we ensure a smooth and timely delivery.
Shipping & Delivery
- Processing Time: Orders are typically processed within 24-48 hours. Custom and bulk orders may require additional time.
- Delivery Locations: We currently offer shipping across India. If your location is not covered, please contact us for special arrangements.
- Delivery Timeframes:
- Standard Delivery: 3-5 business days.
- Express Delivery: 1-2 business days (available for select locations).
- Same-Day Delivery: Available for specific products and locations. Contact us to check availability.
- Shipping Charges: Charges vary based on location, delivery speed, and order size. Final shipping costs will be displayed at checkout.
Order Tracking
Once your order is shipped, you will receive a confirmation email with tracking details. If you do not receive your tracking information within 48 hours, please reach out to us.
Packaging & Handling
We use temperature-controlled packaging to ensure that our chocolates and cakes arrive fresh and intact. However, minor melting or softening may occur due to external conditions.
Damaged or Delayed Shipments
We take every precaution to ensure your order reaches you in perfect condition. However, if your order arrives damaged or is significantly delayed, please contact us at [customer support email] within 24 hours of delivery with photos of the product and packaging.
For any queries related to shipping, feel free to reach out to us at contact@isadore.in or +91-8851594135.